Table of Contents
- 1. Introduction
- 2. Security Framework & Standards
- 3. Data Encryption
- 4. Access Control & Authentication
- 5. Network Security
- 6. Infrastructure Security
- 7. Application Security
- 8. Security Incident Response
- 9. Vulnerability Management
- 10. Backup & Disaster Recovery
- 11. Employee Security & Training
- 12. Third-Party Security
- 13. Compliance & Auditing
- 14. Security Reporting
1. Introduction
At Cardio AI, security is not just a feature—it's the foundation of everything we do. As a healthcare technology platform handling sensitive Protected Health Information (PHI), we maintain the highest standards of information security to protect patient data and ensure the integrity of our AI-powered cardiovascular diagnostic services.
This Security Policy outlines our comprehensive approach to information security, including technical safeguards, organizational measures, and compliance frameworks that protect your data.
🔒 Our Security Commitment
We are committed to maintaining industry-leading security practices that exceed HIPAA requirements and align with international security standards including ISO 27001, SOC 2, and NIST Cybersecurity Framework.
2. Security Framework & Standards
2.1 Compliance Frameworks
HIPAA Security Rule
Full compliance with administrative, physical, and technical safeguards for Protected Health Information
SOC 2 Type II
Annual audits verifying security, availability, processing integrity, confidentiality, and privacy controls
ISO 27001
International standard for information security management systems (ISMS)
NIST CSF
National Institute of Standards and Technology Cybersecurity Framework implementation
GDPR Compliant
European data protection requirements for international users
FDA Guidance
Medical device cybersecurity guidance for AI/ML-based diagnostic tools
2.2 Security Governance
- Chief Information Security Officer (CISO): Executive leadership for security strategy and implementation
- Security Committee: Cross-functional team overseeing security policies and risk management
- Privacy Officer: Dedicated officer ensuring HIPAA privacy compliance
- Security Officer: Technical security implementation and monitoring
- Incident Response Team: 24/7 team for security incident management
3. Data Encryption
3.1 Encryption at Rest
- AES-256 Encryption: All stored data encrypted using industry-standard Advanced Encryption Standard with 256-bit keys
- Database Encryption: Full database encryption including field-level encryption for sensitive PHI
- File System Encryption: Encrypted file systems for all storage volumes
- Backup Encryption: All backups encrypted with separate encryption keys
- Key Management: Hardware Security Modules (HSMs) for encryption key storage and rotation
3.2 Encryption in Transit
- TLS 1.3: Latest Transport Layer Security protocol for all data transmissions
- Perfect Forward Secrecy: Unique session keys prevent retroactive decryption
- Certificate Pinning: Prevention of man-in-the-middle attacks
- VPN Encryption: IPsec/SSL VPN for administrative access
- End-to-End Encryption: For sensitive patient-provider communications
3.3 Key Management
- Automated key rotation every 90 days
- Separate encryption keys for different data types
- Hardware Security Module (HSM) key storage
- Key usage auditing and monitoring
- Secure key destruction protocols
4. Access Control & Authentication
4.1 Multi-Factor Authentication (MFA)
- Required for All Users: No exceptions—MFA mandatory for all platform access
- Supported Methods: Authenticator apps, SMS codes, hardware tokens, biometric authentication
- Admin Accounts: Enhanced MFA requirements for administrative access
- Session Management: Automatic timeout after 15 minutes of inactivity
4.2 Role-Based Access Control (RBAC)
- Principle of Least Privilege: Users granted minimum access necessary for their role
- Role Definitions: Clearly defined roles with specific permissions (Physician, Nurse, Admin, Technician)
- Access Reviews: Quarterly reviews of user access rights
- Separation of Duties: Critical functions require multiple approvers
- Automatic Deprovisioning: Immediate access revocation upon termination
4.3 Password Requirements
- Minimum 12 characters with complexity requirements
- Password expiration every 90 days
- Password history preventing reuse of last 12 passwords
- Account lockout after 5 failed login attempts
- Password strength meter and rejection of compromised passwords
4.4 Privileged Access Management
- Separate privileged accounts for administrative tasks
- Just-in-time (JIT) privileged access provisioning
- Session recording for all privileged access
- Break-glass procedures for emergency access
- Privileged access analytics and anomaly detection
5. Network Security
5.1 Perimeter Security
- Next-Generation Firewalls: Application-aware firewalls with intrusion prevention
- DDoS Protection: Distributed denial-of-service mitigation and traffic scrubbing
- Web Application Firewall (WAF): Protection against OWASP Top 10 vulnerabilities
- API Gateway Security: Rate limiting, authentication, and authorization enforcement
5.2 Network Segmentation
- Zero Trust Architecture: Never trust, always verify approach to network access
- Micro-Segmentation: Isolated network zones for different system components
- DMZ Implementation: Demilitarized zones for external-facing services
- VLAN Isolation: Virtual LANs separating production, development, and administrative networks
5.3 Intrusion Detection & Prevention
- Network-based IDS/IPS monitoring all traffic
- Host-based IDS on critical servers
- Real-time threat intelligence integration
- Automated threat response and blocking
- 24/7 Security Operations Center (SOC) monitoring
5.4 Secure Remote Access
- VPN required for all remote administrative access
- Multi-factor authentication for VPN connections
- Split tunneling disabled for security
- Session monitoring and recording
- Geographic access restrictions
6. Infrastructure Security
6.1 Cloud Infrastructure
- HIPAA-Compliant Cloud: AWS/Azure environments with executed Business Associate Agreements
- Data Center Security: SOC 2 Type II certified facilities with 24/7 physical security
- Geographic Redundancy: Multi-region deployment for high availability
- Isolated Environments: Separate production, staging, and development environments
6.2 Physical Security
- Biometric access controls to data centers
- 24/7 video surveillance and security personnel
- Environmental controls (temperature, humidity, fire suppression)
- Secure hardware disposal with certified destruction
- Visitor logging and escort requirements
6.3 Server Hardening
- Minimal software installation (only essential services)
- Disabled unnecessary ports and services
- Regular security patching within 30 days of release
- Anti-malware and endpoint protection on all servers
- Host-based firewalls on all systems
6.4 Container & Orchestration Security
- Kubernetes security hardening and network policies
- Container image scanning for vulnerabilities
- Immutable infrastructure principles
- Runtime security monitoring
- Secrets management for container environments
7. Application Security
7.1 Secure Development Lifecycle (SDLC)
- Security by Design: Security requirements defined at project inception
- Threat Modeling: Systematic identification of security threats
- Code Reviews: Mandatory peer review with security focus
- Static Analysis: Automated code scanning for security vulnerabilities
- Dynamic Testing: Runtime security testing before deployment
7.2 Application Testing
- Static Application Security Testing (SAST)
- Dynamic Application Security Testing (DAST)
- Interactive Application Security Testing (IAST)
- Software Composition Analysis (SCA) for third-party libraries
- Penetration testing by certified ethical hackers (annually)
7.3 Secure Coding Practices
- OWASP Top 10 vulnerability prevention
- Input validation and sanitization
- Output encoding to prevent injection attacks
- Parameterized queries for database access
- Secure session management
- Cross-Site Request Forgery (CSRF) protection
- Content Security Policy (CSP) implementation
7.4 API Security
- OAuth 2.0 / OpenID Connect authentication
- API rate limiting and throttling
- API key rotation and revocation
- Request/response validation
- API versioning and deprecation policies
8. Security Incident Response
8.1 Incident Response Team
- 24/7 Availability: On-call security team for immediate response
- Defined Roles: Incident Commander, Technical Lead, Communications Lead, Legal Liaison
- Escalation Procedures: Clear escalation paths to executive leadership
8.2 Incident Response Process
- Detection: Automated monitoring, alerts, and threat intelligence
- Analysis: Rapid assessment of incident scope and severity
- Containment: Immediate isolation of affected systems
- Eradication: Removal of threat and closure of vulnerabilities
- Recovery: Restoration of services with enhanced monitoring
- Post-Incident Review: Lessons learned and process improvements
8.3 Breach Notification
- HIPAA Compliance: Notification within 72 hours of breach discovery
- Affected Individuals: Direct notification to impacted patients
- Regulatory Authorities: Reporting to HHS, state authorities as required
- Media Notification: Public disclosure for large-scale breaches
- Business Associates: Notification to healthcare partners
8.4 Incident Documentation
- Detailed incident logs and timelines
- Root cause analysis reports
- Remediation action tracking
- Regulatory filing documentation
- Lessons learned repository
9. Vulnerability Management
9.1 Vulnerability Scanning
- Continuous Scanning: Automated daily vulnerability scans
- Authenticated Scans: Deep scanning with system credentials
- Web Application Scans: Weekly scans of all web applications
- Network Scans: Quarterly comprehensive network assessments
9.2 Patch Management
- Critical Patches: Deployment within 7 days of release
- High-Severity Patches: Deployment within 30 days
- Automated Patching: Where feasible for non-critical systems
- Patch Testing: Validation in staging before production deployment
- Emergency Patching: Expedited process for zero-day vulnerabilities
9.3 Penetration Testing
- Annual external penetration testing by certified professionals
- Semi-annual internal penetration testing
- Red team exercises testing detection and response
- Social engineering assessments
- Remediation verification testing
9.4 Bug Bounty Program
- Responsible disclosure program for security researchers
- Financial rewards for valid vulnerability reports
- Coordinated disclosure timelines
- Public acknowledgment of researchers (with permission)
10. Backup & Disaster Recovery
10.1 Backup Strategy
- Automated Daily Backups: Full system backups every 24 hours
- Incremental Backups: Hourly incremental backups for critical data
- Off-Site Storage: Geographic replication to separate regions
- Backup Encryption: AES-256 encryption of all backup data
- Retention Policy: 30-day retention for daily backups, 1-year for monthly
10.2 Disaster Recovery
- Recovery Time Objective (RTO): 4 hours for critical systems
- Recovery Point Objective (RPO): Maximum 1 hour of data loss
- Failover Testing: Quarterly disaster recovery drills
- Runbooks: Detailed procedures for system recovery
- Hot Standby: Active-active configuration for critical services
10.3 Business Continuity
- Documented business continuity plans
- Alternative processing site availability
- Communication plans for stakeholders
- Annual business continuity testing
- Supply chain resilience planning
11. Employee Security & Training
11.1 Background Checks
- Comprehensive background checks for all employees
- Enhanced screening for employees with data access
- Verification of professional credentials
- Periodic re-screening for high-risk roles
11.2 Security Training
- Onboarding Training: Mandatory security training for all new hires
- Annual Training: Yearly security awareness refresher courses
- HIPAA Training: Specific training on PHI handling and privacy
- Phishing Simulations: Monthly phishing tests and education
- Role-Specific Training: Specialized training for technical staff
11.3 Acceptable Use Policy
- Clear guidelines for system and data usage
- Prohibited activities and consequences
- Personal device usage policies (BYOD)
- Social media and external communication guidelines
- Annual policy acknowledgment required
11.4 Termination Procedures
- Immediate access revocation upon termination
- Return of company assets and devices
- Exit interviews covering security obligations
- Ongoing confidentiality agreements
- Post-employment monitoring for high-risk departures
12. Third-Party Security
12.1 Vendor Risk Management
- Security Assessments: Evaluation of all vendors handling PHI
- Due Diligence: Review of security certifications (SOC 2, ISO 27001)
- Questionnaires: Detailed security questionnaires for all vendors
- On-Site Audits: Physical audits of critical vendors
- Annual Reviews: Yearly reassessment of vendor security posture
12.2 Business Associate Agreements
- Executed BAAs with all vendors accessing PHI
- Specific security and privacy obligations
- Breach notification requirements
- Right to audit vendor security controls
- Secure data destruction upon contract termination
12.3 Third-Party Access Controls
- Separate credentials for vendor access
- Least privilege access for vendors
- MFA required for all vendor access
- Session monitoring and logging
- Regular access reviews and revocation
12.4 Supply Chain Security
- Software Bill of Materials (SBOM) for all components
- Open source license compliance
- Vulnerability monitoring of third-party libraries
- Vendor security incident notification requirements
13. Compliance & Auditing
13.1 Internal Audits
- Quarterly Security Audits: Internal assessment of security controls
- Access Reviews: Quarterly review of user access rights
- Log Reviews: Monthly audit log analysis
- Policy Compliance: Verification of security policy adherence
- Vulnerability Management: Tracking of remediation activities
13.2 External Audits
- SOC 2 Type II: Annual third-party audit with public report
- HIPAA Audit: Regular HIPAA Security Rule assessments
- ISO 27001: Annual certification audit
- Penetration Testing: Annual external security assessment
13.3 Continuous Monitoring
- 24/7 Security Operations Center (SOC) monitoring
- Security Information and Event Management (SIEM) system
- Real-time threat intelligence feeds
- Automated compliance checks and reporting
- User behavior analytics and anomaly detection
13.4 Audit Logging
- Comprehensive logging of all system access
- Tamper-proof log storage with encryption
- 7-year log retention for compliance
- Automated log analysis and alerting
- Audit trail for all PHI access
14. Security Reporting
14.1 How to Report Security Issues
We encourage responsible disclosure of security vulnerabilities. If you discover a security issue:
Security Team Contact:
- Email: security@cardioailive.com
- PGP Key: Available upon request for encrypted communication
- Response Time: Initial response within 24 hours
14.2 What to Include in Your Report
- Detailed description of the vulnerability
- Steps to reproduce the issue
- Potential impact assessment
- Your contact information (for follow-up)
- Any suggested remediation steps
14.3 Our Commitment to You
- Acknowledgment of your report within 24 hours
- Regular updates on our investigation and remediation
- Public recognition (with your permission) upon resolution
- No legal action for good-faith security research
- Potential bug bounty rewards for qualifying vulnerabilities
⚠️ Emergency Security Incidents
For urgent security incidents requiring immediate attention, please call our 24/7 Security Hotline: +1 614-967-8728
Security Questions or Concerns?
Our Security Team is here to help. Contact us at security@cardioailive.com or call +1 614-967-8728